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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,291 reviews
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Billy Z.'s profile image
Billy Z. 
5 years ago

We had a wonderful experience refinancing with PennyMac. The service was amazing and the process was very smooth. We had all our questions answered in a timely fashion and there was constant communication to make sure all of our needs were met. Would highly recommend PennyMac for any loan services. 

GLORIA P.'s profile image
GLORIA P. 
5 years ago

Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress! 

Hector Coll J.'s profile image
Hector Coll J. 
5 years ago

I like the constant communications and keeping everything very clear 

William B.'s profile image
William B. 
5 years ago

The website and callbacks have several issues that cause confusion and congestion, but my agent was awesome and very clear and concise. 

Sandra V.'s profile image
Sandra V. 
5 years ago

I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience. 

DANIEL T.'s profile image
DANIEL T. 
5 years ago

Everyone followed up each step of the way. 

Chris M.'s profile image
Chris M. 
5 years ago

The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me. 

GAVEN M.'s profile image
GAVEN M. 
5 years ago

PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic. 

GERALD B.'s profile image
GERALD B. 
5 years ago

Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,291 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.