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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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AHMAD K.'s profile image
AHMAD K. 
4 years ago

They offer me a great interest rate and closing fast. 

KELSEY H.'s profile image
KELSEY H. 
4 years ago

I was satisfied with my home re-fi. Totally satisfied. All of the my questions were answered. Very Respectfully Kelsey Harris 

Gregory T.'s profile image
Gregory T. 
4 years ago

This refi process was very easy and customer friendly. I would recommend them 

BRYAN G.'s profile image
BRYAN G. 
4 years ago

Sarah and the rest of her team at PM were very friendly and helpful throughout the process. The only frustrating difficulty (that was thankfully resolved near the end of the process! : ) encountered was not being able to directly contact Sarah or other particular PM members by phone for info, or in response to questions. Thanks again for everything Sarah! 

Pete H.'s profile image
Pete H. 
4 years ago

Communication!! We did not receive many emails or phone calls. Also there were fees that were involved that were not communicated with me until the evening before the notary was to come. We were told not to pay the mortgage but we’re to pay some strange fee, even the notary wasn’t sure about. Nobody could answer me as to what the fee was for. Finally paid the mortgage late because we weren’t receiving any communication from your staff. So after paying the mortgage and zero communication our loan 

Brent B.'s profile image
Brent B. 
4 years ago

Time frame was accurate. My agent was knowledgeable. everything went well. Thank you Penny-mac. 

Steven S.'s profile image
Steven S. 
4 years ago

Overall experience was done very professionally! Thank ou PennyMac! 

Clyde Dattage J.'s profile image
Clyde Dattage J. 
4 years ago

everyhing was fine 

Charles Staley J.'s profile image
Charles Staley J. 
4 years ago

The Process for refinancing my VA Loan was extremely easy and fairly quick considering all of the things going on in the world with Covid-19. PennyMac provided excellent service dealing with me and refinancing my loan. I would recommend them to anyone looking to refinance their loans. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.