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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our calls to PennyMac were repeatedly misrouted, which delayed the time it took for a prompt answer to our questions about our refinance. We were sent the same requests for eSigning and review of documents from different PennyMac workers, which made it confusing and redundant. Recommend more timely communication with your teammates and clients throughout the loan process.
Everything was smooth and effortless.
we were very pleased
very friendly people, always there to answer my questions; a pretty streamlined process; great rates and excellent terms.
My re-fi loan just closed and it was a very smooth transaction. Very professional and helpful associates to make it that way! Thank you!
Penny Mac made the refinance process so easy!
I started applying for this refi in February. Granted my wife died in March and we had to restart the process. Loan did not close until July and only after repeated delays, requests for the same documents multiple times, long delays in communication, calls and emails from me unreturned, and when answered, the answers were vague, argumentative and unhelpful. This is the worst mortgage experience I’ve ever had.
Pleasant experience!
I do not wish to post anything
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,786 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.