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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,047 reviews
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Teresa Y.'s profile image
Teresa Y. 
2 years ago

Loan team kept in touch with us and the loan process moved quickly. I was very impressed. 

Krinda B.'s profile image
Krinda B. 
2 years ago

Everything was smooth, and great! 

Stephen L.'s profile image
Stephen L. 
2 years ago

Straight forward process and excellent customer support! 

Alfonza H.'s profile image
Alfonza H. 
2 years ago

I'd like to thank Rosario Lopez and Darius Ervin for making this very, very stressful home-buying process more pleasant.  

Ernest D.'s profile image
Ernest D. 
2 years ago

Peter kept us informed every step of the way. He was great. 

James M.'s profile image
James M. 
2 years ago

This was the worst experience I've had with a loan & lending institution. When we did a VA refi several years ago with PennyMac everything went extremely smooth, nothing in quadruplicate every day, etc. Also with our credit scores we really expected better %'s rates staying with PennyMac. I am very disappointed & will now be looking.  

Heather S.'s profile image
Heather S. 
2 years ago

Your Team went above and beyond to answer all of my questions and I truly cannot tell you how much at ease they put me. They were so nice and helpful and they made this experience great.  

Kimly V.'s profile image
Kimly V. 
2 years ago

Everything went smoothly and all my questions were answered.  

Venessa S.'s profile image
Venessa S. 
2 years ago

I had individuals who did not have a clue what they were talking about. I called and explained more than 5 times that I did not make payments on the house I already owned. I then called back and was able to get the correct information for someone saying that the previous individual did not know what they were talking about and that pennymac does cases similar to mine all the time and the 2nd individual I talked to was able to get my paper work submitted and approved that day. I also had another individual call and tell me t... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,047 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.