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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What confused me is way to many people working on my documents! It’s nice to establish a trust/in a friendship, with the person I’m working with. Everyone was very nice, I guess I like to know my person. Tammie Mack stuck with me til end, I really appreciated that! She was very pleasant. I guess I felt pushed off by all the others for any questions I had. Just too many hands in the pot. Glad it’s basically done. Thank you to all that helped make this happen. Much appreciated.
Thank you all
There were a lot of communication challenges between pennymac and my realtor. Pennymac was contacting my realtor’s broker, not my actual realtor despite me providing his contact info several times. Because of this, the closing process was significantly delayed and led to a lot of confusion between myself, my realtor, and the title company to include my realtor not being able to submit comps when the home did not appraise for the agreed upon sale price. The mymac team was impressive though. Regardless of who answered the ph... read more
I love Pennymack, the staff are knowledgeable and efficient and they work with you to the end to insure success. “Sometimes they got on my nerves” sending the same things over and over. It was all for my good. I am so happy to have had them as my mortgage company to give me the house that I dreamed off.
Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY.
The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process.
The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable.
Excellent communication as we got going. Answered all my questions and proactively kept me informed.
Overall It was all good,great Service,very friendly and professional,thank y’all for all your help
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,039 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.