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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,789 reviews
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EARL H.'s profile image
EARL H. 
on Birdeye

4 years ago

I experienced the best closing ever with Penny Mac! 

DAN M.'s profile image
DAN M. 
on Birdeye

4 years ago

Great service, clear communication. Thank you! 

DAVID P.'s profile image
DAVID P. 
on Birdeye

4 years ago

Everything went smoothly. Refinancing with the same mortgage company without shopping around was a mistake and likely paid too much for the loan. There isn't any existing customer loyalty so I advise introducing competition. Interest rate was good and fair. 

BRIAN S.'s profile image
BRIAN S. 
on Birdeye

4 years ago

We had issues from the beginning. I was told initially no appraisal would be required. Which was one of the main reasons I proceeded. Only to be told after the fact it would be required. Then the appraiser under assessed my square footage and overall price of the home. Causing my rate to go up and my closing costs. I had trouble getting explanations I had about certain costs on the mortgage along with escrow questions. Also my paperwork was lost in mail with every piece of personal info. 

MARCO S.'s profile image
MARCO S. 
on Birdeye

4 years ago

My officer was nice and clear with my loan process thank you very much 

Jerzy S.'s profile image
Jerzy S. 
on Birdeye

4 years ago

Great overall experience! 

DIEGO C.'s profile image
DIEGO C. 
on Birdeye

4 years ago

Penny Mac and all of their representatives were great! 

Deborah G.'s profile image
Deborah G. 
on Birdeye

4 years ago

The overall Refinance process went very well from beginning to end. I was very satisfied 

Brian C.'s profile image
Brian C. 
on Birdeye

4 years ago

Professional and fast from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,789 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.