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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,788 reviews
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HOSEA D.'s profile image
HOSEA D. 
on Birdeye

4 years ago

The person working on my paper did a great job got all it done on time.I am very thankful for what they got me on my loan. 

DEBRA T.'s profile image
DEBRA T. 
on Birdeye

4 years ago

Great customer service. Prompt return phone calls. 

SONYA A.'s profile image
SONYA A. 
on Birdeye

4 years ago

Paulette Wiley gave me a total 5 star service. She was very responsive to any questions and concerns that I had. She had patience and understanding with me. I truly appreciate her assistance with the entire process. Paulette is greatly appreciated by me. 

CRAIG V.'s profile image
CRAIG V. 
on Birdeye

4 years ago

The PennyMac team was very helpful and explained each step to me (and I needed that!) as well as working as quickly as possible to complete the process. Well done! 

HOPE J.'s profile image
HOPE J. 
on Birdeye

4 years ago

Highly Professional experience! 

BRIAN S.'s profile image
BRIAN S. 
on Birdeye

4 years ago

We had issues from the beginning. I was told initially no appraisal would be required. Which was one of the main reasons I proceeded. Only to be told after the fact it would be required. Then the appraiser under assessed my square footage and overall price of the home. Causing my rate to go up and my closing costs. I had trouble getting explanations I had about certain costs on the mortgage along with escrow questions. Also my paperwork was lost in mail with every piece of personal info. 

MARCO S.'s profile image
MARCO S. 
on Birdeye

4 years ago

My officer was nice and clear with my loan process thank you very much 

KOUA V.'s profile image
KOUA V. 
on Birdeye

4 years ago

Experience with the PennyMac team was awesome. Everyone was knowledgeable and prompt. 

Jerzy S.'s profile image
Jerzy S. 
on Birdeye

4 years ago

Great overall experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,788 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.