PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,788 reviews
Select a rating
ELENA V.'s profile image
ELENA V. 
on Birdeye

4 years ago

Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process. 

Rose F.'s profile image
Rose F. 
on Birdeye

4 years ago

good people to work with 

Michale N.'s profile image
Michale N. 
on Birdeye

4 years ago

All good. Franky Morales did a nice job for us! 

ATINA H.'s profile image
ATINA H. 
on Birdeye

4 years ago

When there's multiple people involved in the process or someone takes over an application/account they should know the history of the case. 

Ardeshir D.'s profile image
Ardeshir D. 
on Birdeye

4 years ago

Clinton and the loan officer did a great job during these bad times with Covid 19. I am very happy with these 2 guys. 

ROMAN P.'s profile image
ROMAN P. 
on Birdeye

4 years ago

Special Thanks to our officer Lana Thomas !!! She did a great Job !!! Will recommend u Bank to all our friends 

JEREMY K.'s profile image
JEREMY K. 
on Birdeye

4 years ago

Christopher was amazing at every step of the process. Clear communication and the ability to rectify issues expediently are definitely strong characteristics of Christopher. Thank you for an amazing experience! 

Frederick A.'s profile image
Frederick A. 
on Birdeye

4 years ago

Diana Rogel deserves a lot of credit here. Diana was my first contact and was as professional and knowledgeable as could be imagined. I wanted to stay with Diana throughout the entire process. She made me feel safe and always delivered the news, bad or good immediately and kept in constant communication. I missed her immediately once I was referred to the other parts of the process. Sandra was very good. The process was longer but not her fault towards the end. 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

Thanks pennymac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,788 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.