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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,790 reviews
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VINOD D.'s profile image
VINOD D. 
on Birdeye

4 years ago

Andrew Mortenson is great! Enjoyed working with him. 

Robert G.'s profile image
Robert G. 
on Birdeye

4 years ago

Very good service , I have no complaints 

TROY S.'s profile image
TROY S. 
on Birdeye

4 years ago

NA 

MAURO BETANCOURT J.'s profile image
MAURO BETANCOURT J. 
on Birdeye

4 years ago

Penny Mac has been really great so far. 

GENENE J.'s profile image
GENENE J. 
on Birdeye

4 years ago

Great 

Johnny H.'s profile image
Johnny H. 
on Birdeye

4 years ago

George was great. Knowledgeable and always professional. 

Lynn P.'s profile image
Lynn P. 
on Birdeye

4 years ago

We started refinancing with PennyMac in March and didn't close until July. During that time because we were paying our usual mortgage payment and lowering the amount needed for payoff, PennyMac actually raised the % rate because we would have to borrow less than when we started the refinance process! You guys held our mortgage to begin with! We refinanced with you because we figured it would have sped things up! It will end up costing us $10K over the life of the loan. Not impressed. 

ERIC F.'s profile image
ERIC F. 
on Birdeye

4 years ago

Very friendly staff very fast to respond to my questions just over ALL great service 

RONALD T.'s profile image
RONALD T. 
on Birdeye

4 years ago

Very pleased with the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,790 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.