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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible communication, inaccurate information, no call backs when requested, the notary that came to our house did not know much and fumbled over his words
To much confusion between groups. Still getting calls to initiate the loan.
The process was quick and seamless and the loan team was able to assist in a timely fashion, even the COVID global pandemic affecting normal operations.
Fast and reliable service from beginning until the end.
The entire process of the loan was smooth and effortless for us from application to closing. Timothy Carter contacted me weekly to update me on the status of the loan. The closing went exactly as expected and we are once again very pleased with Penny Mac.
The only negative to the whole process was that I was not informed how long it would take before the loan cleared, and when I would be able to access the account. I still do not know when I will be able to access the account, so that I can set up automatic payments!
The PennyMac team for refinancing is the most professional and efficient team I have ever worked with. The refinance was completed efficiently and quickly.
When closing one of my loans the original document showed no closing cost. I was surprise to see a $1600 closing cost when meeting with the notary. Lucky I am able to afford the closing cost without any notice. But, this is unacceptable to put your customer in such a position.
all went very smoth an could not be more satisfied with Drew.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,790 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.