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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,790 reviews
Select a rating
Michael C.'s profile image
Michael C. 
on Birdeye

4 years ago

Our questions were answered quickly and accurately. 

CHARLES N.'s profile image
CHARLES N. 
on Birdeye

4 years ago

I was told that my funds would be in my bank account Friday or this morning and nothing is showing! I need these to be there today ASAP! 

Grant S.'s profile image
Grant S. 
on Birdeye

4 years ago

Great service and prompt weekly updates from my 3 the penny Mac associates. Very smooth and seamless closing. 

SHAKITA N.'s profile image
SHAKITA N. 
on Birdeye

4 years ago

Lack of communication from loan processing agent 

JENNIFER T.'s profile image
JENNIFER T. 
on Birdeye

4 years ago

N/a 

JUSTIN C.'s profile image
JUSTIN C. 
on Birdeye

4 years ago

Quick process happy with percentage. 

Darlene D.'s profile image
Darlene D. 
on Birdeye

4 years ago

Overall experience was good. We were kept up to date on where we were in the process. Sometimes document were requested more than once. 

EDITH L.'s profile image
EDITH L. 
on Birdeye

4 years ago

Accurate customer service 

MILLARD Mckay J.'s profile image
MILLARD Mckay J. 
on Birdeye

4 years ago

Four stars for the service we received from our loan officer who true to his word we were able to remain in contact from beginning to end. There were a couple of hic ups with our closing documents but all was resolved and we were able to close without delays. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,790 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.