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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Job!
Pennymac is highly recommended for home buyers. Great interests rates, and very friendly, and highly knowledgeable staff. They made me feel like family. 5 stars
Hermès was inaccessible almost every time I called. He requested documentation and signatures on two separate occasions that had already been submitted because he did not look over our account before emailing. He failed to return my call as he promised to provide an update. His emails contained multiple spelling, punctuation and grammatical errors. I had requested that our loan be transferred to a different officer as Hermès did not fulfill our expectations or provide good customer service.
Delays in expected closing were not perpetrated by PennyMac or their affiliates they were entirely of my own doing, difficulties in locating a place to complete the signing during the pandemic. If I may suggest, I found a company "Regus" (https://www.regus.com/) which rents office space for a nominal fee per hour (my experience was less that $30.00), I mention this in case others run into situations where an appropriate space is needed for document signing, a good alternative to restaurants etc
Good experience except for delays in closing due to virus.
Na
Anna was phenomenal. It’s because of her and the rest of the team that I would recommend penny Mac to other friends and family.
Ammie was very nice and helpful.
Very good experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.