This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when.
.
everything went well. I think Covid-19 lag time created some circumstances where I was sending things in very timely but you weren't getting them in time to stop a 2nd request from going out automatically. So not an issue
Everything went exactly as we were expecting. We were a little concerned, especially with all the safety precautions being enforced. There were no major glitches that hung us up, even down to the Traveling Notary. He ran a little behind but that was to my advantage. I had assumed the wrong time, got home and changed just as he showed up. Thank God for great timing and thank you PennyMac for a painless refund!
I had a really good experience everything was fast and clear the agent was always in communication step by step until the end
Fast, accurate and easy.
Everything went okay overall.
Pretty much from start to finish it was unpleasant. I was contacted with basically the same general status each week. Nothing happened until rate lock due to expire. A closing that looked like they had never closed on a loan. Final estimate arrived when it was too late to use it. The notary was 2 hours late, he claimed he only received the final documents after the time he was supposed to be at my house. Wasn't provided a final copy of documents I had to sign. Loan didn't fund on day they said.
I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay
PENNYMAC has a 4.5 star rating with 48,790 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.