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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,790 reviews
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MARY K.'s profile image
MARY K. 
on Birdeye

4 years ago

Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when. 

Paul A.'s profile image
Paul A. 
on Birdeye

4 years ago

. 

Kimberlyn B.'s profile image
Kimberlyn B. 
on Birdeye

4 years ago

everything went well. I think Covid-19 lag time created some circumstances where I was sending things in very timely but you weren't getting them in time to stop a 2nd request from going out automatically. So not an issue 

RICKY R.'s profile image
RICKY R. 
on Birdeye

4 years ago

Everything went exactly as we were expecting. We were a little concerned, especially with all the safety precautions being enforced. There were no major glitches that hung us up, even down to the Traveling Notary. He ran a little behind but that was to my advantage. I had assumed the wrong time, got home and changed just as he showed up. Thank God for great timing and thank you PennyMac for a painless refund! 

ROSA C.'s profile image
ROSA C. 
on Birdeye

4 years ago

I had a really good experience everything was fast and clear the agent was always in communication step by step until the end 

April B.'s profile image
April B. 
on Birdeye

4 years ago

Fast, accurate and easy. 

David Palomino T.'s profile image
David Palomino T. 
on Birdeye

4 years ago

Everything went okay overall. 

Jacob S.'s profile image
Jacob S. 
on Birdeye

4 years ago

Pretty much from start to finish it was unpleasant. I was contacted with basically the same general status each week. Nothing happened until rate lock due to expire. A closing that looked like they had never closed on a loan. Final estimate arrived when it was too late to use it. The notary was 2 hours late, he claimed he only received the final documents after the time he was supposed to be at my house. Wasn't provided a final copy of documents I had to sign. Loan didn't fund on day they said. 

Alfred Gardner I.'s profile image
Alfred Gardner I. 
on Birdeye

4 years ago

I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,790 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.