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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a really good experience everything was fast and clear the agent was always in communication step by step until the end
Pretty much from start to finish it was unpleasant. I was contacted with basically the same general status each week. Nothing happened until rate lock due to expire. A closing that looked like they had never closed on a loan. Final estimate arrived when it was too late to use it. The notary was 2 hours late, he claimed he only received the final documents after the time he was supposed to be at my house. Wasn't provided a final copy of documents I had to sign. Loan didn't fund on day they said.
I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay
Thank you. We have had reliable and dependable ethical service from Penny Mac for our origionsl and rsfiance loan. From Ryan, Sunny, and George the Team worked with us back and forth bringing this experience to a Happy ending. We appreciate the understanding and kindness recieved. We highly recommend.
Great from start to finish!
Fast and easy process.
Confusing. Delays In responses. For some reason I was charged over $3,000 (Debit from my checking account) with no explanation. I’ve written twice with no response. Will file a complaint w BBB if I’m not responded to by mid next week.
You guys did an amazing, quick job. Thank you so much.
Great service, even through these difficult times. It was great to be able to complete most documents and signatures online.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,790 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.