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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,790 reviews
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JULIE N.'s profile image
JULIE N. 
on Birdeye

4 years ago

The process was painless. Updates were given weekly on the progress. Easy to download needed documents. Easy to get a hold of for questions via phone. 

ELIZABETH D.'s profile image
ELIZABETH D. 
on Birdeye

4 years ago

The easiest refinance I’ve ever done. Thank you 

PATRICK M.'s profile image
PATRICK M. 
on Birdeye

4 years ago

The best refinance experience ever! 

GINA D.'s profile image
GINA D. 
on Birdeye

4 years ago

Molly was really good. She had a couple of things come up (like changing the loan amount before signing) and then another challenge with getting final papers signed and she (and I know she was VERY busy) got back with me as soon as possible, and made sure the process moved on easily. She was very good to work with which made this process much easier. 

JOAN V.'s profile image
JOAN V. 
on Birdeye

4 years ago

That you were a very a good listener after we were rejected surprisingly and you heard out our full financial scenario afterall. 

Dean W.'s profile image
Dean W. 
on Birdeye

4 years ago

From application to close took much longer than expected. 

LINDSAY L.'s profile image
LINDSAY L. 
on Birdeye

4 years ago

The process was very easy and the closing occurred 1 month earlier than expected. I was extremely impressed on how helpful everyone was and the ease of the entire process. 

LESLIE R.'s profile image
LESLIE R. 
on Birdeye

4 years ago

Nichole (and Dino) did a fantastic job making this process so easy and quick. Communication was great and kept me informed through the process as well. Thank you for making this so easy and for saving us some money! 

Shawn S.'s profile image
Shawn S. 
on Birdeye

4 years ago

Despite all the craziness going on in the world, the process all though not quick was painless and very easy. Very professional and polite staff members and a great experience over all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,790 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.