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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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James G.'s profile image
James G. 
5 years ago

Everything went fine 

Dale R.'s profile image
Dale R. 
5 years ago

The loan process was clearly and accurately described to me. I was kept informed at all stages of the process. Deadlines were met and questions answered promptly. 

JOHN N.'s profile image
JOHN N. 
5 years ago

If I had realized how expensive my closing costs were going to be , I would have taken the extra steps in paperwork that I didn’t need with PennyMac and I would have gone with a local credit union. I paid twice as much for half the work. In my opinion. Too expensive. Despite the good experience with PennyMac, I feel I was charged California rates for a east coast situation. Happy with the service, disappointed with the amount of money on closing costs. 

Krystle H.'s profile image
Krystle H. 
5 years ago

Our experience was great in using PennyMac for our home loan. 

Jimmy S.'s profile image
Jimmy S. 
5 years ago

The overall experience was simple and streamlined. I was given information about what to expect and how long the loan process would take. 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

If you are veteran it is easy to refinance your home. 

MARK G.'s profile image
MARK G. 
5 years ago

Denny was great to work with. For unexplained reasons, the closing was cancelled when the notary was in our house for signing. Also, there was an approximately $370 fee due at closing when we were told there was going to be approximately $370 due to us at signing ... over a $600 swing. 

Crystal P.'s profile image
Crystal P. 
5 years ago

Everything went very smoothly. Only delay was due to all this COVID-19 stuff. 

ROGERS S.'s profile image
ROGERS S. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.