PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,115 reviews
Select a rating
EDWARD M.'s profile image
EDWARD M. 
4 years ago

The process was very smooth, even though it was all done online. The communication was fantastic!!! 

Kelly A.'s profile image
Kelly A. 
4 years ago

Everything was well communicated to me by the first person I talked to at the company. I provided all of the documents requested on day one and just waited for my closing date. Someone typically followed up with me every Monday to let me know where in the process things were, and I appreciated that. PennyMac made my re-finance simple and easy! 

FREDERICK S.'s profile image
FREDERICK S. 
4 years ago

Good communication and great customer service 👍 

JAMES W.'s profile image
JAMES W. 
4 years ago

Great experience! A bit lengthy of a process, but I was told about that up front. And kept informed of the process and steps and timeline along the way. I never felt like I was in the dark or being dragged along, but instead proactively being led with the PennyMac team as we closed on our re-fi. Thanks! 

MARK T.'s profile image
MARK T. 
4 years ago

This was a very smooth and painless refi. The web portion was easy to use and very intuitive. Thanks! 

MICHAEL H.'s profile image
MICHAEL H. 
4 years ago

The process was so smooth and all parties involved were very proffessional 

Kenneth B.'s profile image
Kenneth B. 
4 years ago

Lana was awesome 

UTTAR B.'s profile image
UTTAR B. 
4 years ago

Actually it’s not bad in comparison with other lender 

Charles Arendall J.'s profile image
Charles Arendall J. 
4 years ago

Great experience. Everyone was very helpful. I would recommend them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.