PENNYMAC

Mark C. 

on Birdeye

5 years ago

Linda provided stellar service by consistently making contact with me to update me on the loan processing status, answer any questions that I had and just to remind me that she was nearby if anything came up that I needed answers for. Linda is my goto person at PM for anything in the future. Loved getting her calls and making her laugh or her making me laugh during the call. Just an absolute great asset, give her a raise!!! 

Brendan K. 

on Birdeye

5 years ago

fast and easy, very accurate, everything went smoothly. 

Jerry W. 

on Birdeye

5 years ago

The process took a few weeks longer than expected. There were errors in our loan estimate that took a lot of time to clarify/correct. But it ultimately got done and we had a good rate. 

Keith W. 

on Birdeye

5 years ago

Yesta spent time trying to find answers to our concerns and helped us understand what we needed to do to be ready for closing. 

Christopher W. 

on Birdeye

5 years ago

My Penny Mac team agent was wonderful and took exceptional care of me through the entire process. 

RONALD D. 

on Birdeye

5 years ago

Service was excellent and responsive. All aspects of the process was handled quickly without difficulty I couldn't find anything that was wrong 

Dennis M. 

on Birdeye

5 years ago

Everything went very smooth with my refi the only issue we had was in previewing the closing documents prior to closing. 

Larry H. 

on Birdeye

5 years ago

Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid. 

Harold K. 

on Birdeye

5 years ago

I enjoyed the communication I had with everyone involved with my loan process and would recommend PennyMac Loan services to everyone. They walked me through the whole process from beginning to end, everyone was respectful and pleasant.