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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
More engagement from start to finish of the loan process. It was all shambles, there was clear lack of transparency from all involved, starting off with Brandon the loan officer all the way to Brian and the other reps. It was almost as if all everyone cared about was lock the refinance (like a "sale" win) and, after that, there was barely any engagements or transparency. I ended finding issues with closing documents which had inaccuracies, clearly given the total lack of professionalism.
José
Because our original loan was with Pennymac the refi was painless and done in record time!
I was extremely pleased with the refinance process as it was very streamlined and efficient. Additionally, each person with whom I spoke with was courteous, friendly and professional which made for an enjoyable experience. Through my experience with PennyMac, the company clearly demonstrated its commitment to putting the client first in the form of easy-to-understand processes and helpful staff. Thank you!
The process very easy and communication was great! This was the best experience I have had completing a refinance of my home. Thanks again!!
This was the fastest, most simple loan closing I have ever had. Didn't even have to leave my house. They have set the bar.
Nicholas Hagan was totally professional and absolutely amazing! This is my 5th house and 5th re-fi so I'm very familiar with the process. Nicholas followed up with weekly phone calls to let me know things were progressing on schedule and asked if I had any questions. I had to go out of town to visit my daughter and he assured me I could close on time with a mobile notary. It was a smooth and amazing process. Bonus I got the lowest re-fi rate available! Thanks Nicholas and PennyMac!
Tim and James were fantastic!
It went just as I expected it to do.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,288 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.