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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr Deion Smith was very kind and professional. He was easy to talk too! He made me feel comfortable asking him about all my concerns. Mr. Deion is a valuable person to have at Pennymac!
Penny Mac is a great lender! Easy to deal with and great customer service!
5stars for my experience,job well done,everything is great,Nathan is accurate and friendly for all our requirements and documents👍😃👏
My refinance was so easy! The PennyMac Team kept me in the loop of every step and called just to let me know things were still going as expected. This process was Great thanks to Nathan! He was very informative and answered all of my questions clearly!
Great communication
having more communication with your person, easier ways to contact people with questions that may arise
The representatives I spoke with were great about returning emails and phone calls. The process was made easy by their attention. There were some peculiar scenarios that applied to my loan process, and they were able to get answers for me right away. The only stumbling blocks were some of the documents needed to be sent multiple times, and I felt that going into my closing, there was my loan might not be approved. Overall, I am satisfied, but felt that the level of stress was significant.
Very pleasant experience. Simple and easy process. The people were professional and friendly
Nicholas, is an exceptional representative for the PennyMac company. Communication was very clear which made the process smooth and quite simple. His customer service makes me look forward in doing future business with PennyMac. He does stand by his word. Thanks again
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,792 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.