This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Greg did an amazing job throughout the process!
Great job....
PennyMac was extremely helpful during my loan process. I work a lot of hours as a healthcare worker and they made communication very simple and easy for me. It's like they conformed to my needs and stayed well within my reach at all times. Thank you to my team at PennyMac. You have helped me make my dreams come true:) Cody Anglesey
Always kept me informed!!!
Process was quick and hassle-free. Agent was friendly and timely on all responses.
Terrible customer service from Brittany Claypool, Ronald O’Neal and Bryan Devore. I left voicemails and sent emails with no reply. I only got answers to my questions if I called customer service. After closing I learned my homeowners insurance had not been paid. I had to pay out of pocket to keep my policy from expiring. This is by far the worst customer service I have ever received. I totally felt like no one cared. Not a good feeling and I will never forget how I felt as a customer.
Thank you
The whole process was clearly communicated. I also appreciated being able to sign at home with a mobile notary.
Great service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,792 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.