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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pretty good
My refiancing experience went well. The follow throughs and assistance from the loan specialist was timely and professional.
All I can say is that it went smoother than I expected it to go.
The closing costs were not honestly presented. I do not believe I can make this up in three years. I never could communicate with Mohammed when I wanted. You have also sent me seven copies of the same paperwork.
Rachel returning my phone calls, especially when we didn’t sign on the dates that I given.
Very poor organization and communication. Repairs requested by your appraisal team were completely unneccessary.
Communication was beyond lacking. Our closing was pushed out and barely completed. Our seller wasn’t paid in a timely manner. Every time we called someone to ask questions, we didn’t get an answer. Cammorah Washington was unavailable lost of the time. When she said she would call, she didn’t. We kept getting tossed around from department to department. My husband, our realtor, and I were on the phone and e mailing multiple times per day trying to find out who, what, why and where for this loan.
I have worked with PennyMac before and they are a very good as a mortgage company.
This is the 4th home loan I have had with Penny Mac. They are wonderful to work with and I highly recommend using them! They were able to beat any interest rates from other lenders for us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.