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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,796 reviews
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PATRICK H.'s profile image
PATRICK H. 
on Birdeye

4 years ago

Best customer service, best loan officers, time efficient, effortless process, accurate, and quick. Way to go PennyMac!!! 

CODY R.'s profile image
CODY R. 
on Birdeye

4 years ago

Seamless and easy 

Danny D.'s profile image
Danny D. 
on Birdeye

4 years ago

Very professional. Clear explanation of the loan and closing process. 

JAMES L.'s profile image
JAMES L. 
on Birdeye

4 years ago

I was always updated on the process and that made the whole experience easier. 

RYAN L.'s profile image
RYAN L. 
on Birdeye

4 years ago

The refinancing process was supposed to be streamline. It was not. It took almost the entire 60 days of my rate lock. I learned early that I have to call and check in. I was regularly told all documents were had, only to be then told some were missing. I had to take it upon myself to call and get multiple documents one of which PennyMac lost after all documents were signed and notarized. I feel like I should receive a commission for this loan closing. 

JASON S.'s profile image
JASON S. 
on Birdeye

4 years ago

Thanks 

Gonzalo B.'s profile image
Gonzalo B. 
on Birdeye

4 years ago

Yes! we where OK Until we sing on 6/22/2020 the fund or cash back should have have the 26 so far 7/7/2020 no cash and NO one knows where money is now.. I called just to get the information and so luck long waiting times. etc 

Omid S.'s profile image
Omid S. 
on Birdeye

4 years ago

none 

Terry M.'s profile image
Terry M. 
on Birdeye

4 years ago

I had a blast experience with PennyMac we're right on what I needed what it takes get along all I can say is I had no problem U-Haul have a blessed the rest of the Year and God be with you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,796 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.