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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,796 reviews
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TIMOTHY T.'s profile image
TIMOTHY T. 
on Birdeye

4 years ago

Great service and communication. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

NA 

GREG S.'s profile image
GREG S. 
on Birdeye

4 years ago

Xavier Johnson with the MAC Team was great very polite, thorough and all around great person to work with. He communicated with me weekly and responded back within a couple of hours if I had any questions. Thank you Xavier for making this refinance a very smooth and easy process.  

GUY Webb J.'s profile image
GUY Webb J. 
on Birdeye

4 years ago

When I first started this process, I talked to the initial screener. After expressing my needs and expectations, he provided some alternative methods which turned out much better than my initial expectation. Everything went very smoothly, including navigating into and out of the website to pass documents. Over all, we actually closed 15 days ahead of initial schedule. Than you, GW in Florida 

Craig F.'s profile image
Craig F. 
on Birdeye

4 years ago

Easy refinancing experience! 

JORGE Lugo J.'s profile image
JORGE Lugo J. 
on Birdeye

4 years ago

The final documents for closing didn't have the correct spelling of my name . Had to reschedule closing due to having multiple closing documents and the notary wasn't instructed which one to use. 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

Exceeded my expectations. 

LORAINE Z.'s profile image
LORAINE Z. 
on Birdeye

4 years ago

My experience with my Pennymac Team was excellent 

STEVEN H.'s profile image
STEVEN H. 
on Birdeye

4 years ago

My experience was incredible. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,796 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.