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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is my third experience with PennyMac and it is always easy and as painless as possible.
N/a
It was a great and easy process. Only thing was I would get voicemails saying they didnt need documents then I would get an email saying documents were needed. Other than that things were great!
It was a wonderful experience. Great company easy to work with. I almost Refinanced with another company. Penny Mac stepped in as my current lender, and made the process very very simple. They also beat all other competitive quotes on the market. Thanks guys...
The loan was a very difficult one to close. We had no issue with Ms. Washington; however, It was difficult getting things done utilizing a middle man. Ms. Washington was very nice and helpful and we appreciate her helping make this thing happen. This process was definitely not the best from the many we have purchased. If we had someone directly we could communicate with during the process that was in charge, it would have been a lot better. The closing date was changed on multiple occasions
The MAC Team was friendly and answered questions and concerns promptly.
Easy refinance, no more private mortgage insurance, yay. Thanks Gwedolyn!
Communication!!! Not just by email. Quicker response time. I was very disappointed with the whole process.
I was given the run around for weeks trying to get a verification for employment. I called around the 3 companies to personally get the verification and sent it in. Called 3 times leading up to closing making sure they had everything, come time to close Pennymac didn't send the funds. On top of that they increased PMI with no heads up. In following up, I was lied to. Worst part was the person who cared least was Jesse, the person who was supposed to get us through the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,114 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.