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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac exceeded our expectations with our refinancing.
Had a lot of questions and they were all answered quickly. Thank you for your great service.
Could not get a hold of anyone for days before closing when I needed payment instructions to ensure funds were sent by closing.
Paulette was very nice and tried to keep us informed about everything going on.
I encountered multiple incidents of information that differed from what I was told on the phone. I was asked for documents multiple times and was not clear if they were received or not.
Awesome support to a (US Army) veteran. Thank you.
Communication before the approval was not all that great
Tracy and Jacob were great to work with.
Tracy was extremely helpful, especially through my error in not having a current ID when the notary showed up. The process didn't move particularly quickly, but I know that's due to the current rate environment rather than anyone's work. I would absolutely use PennyMac again.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,796 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.