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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,797 reviews
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James W.'s profile image
James W. 
on Birdeye

4 years ago

We had emails or messages every other day asking for the same documents we had already given to the previous person who asked for them. We sucked it up and complied even though we were told that they would “put in a note” that the documents were received already. But as each new person looked at our case, they must have neglected to see these “notes”. The whole process was frustrating. Although Beth was a rose in a steaming pile of poop. She understood the situation and helped us close on time. 

Jaclyn E.'s profile image
Jaclyn E. 
on Birdeye

4 years ago

Informative at every step along the way 

William C.'s profile image
William C. 
on Birdeye

4 years ago

Great 

DUDLEY C.'s profile image
DUDLEY C. 
on Birdeye

4 years ago

This was the second time I refinanced with Penny Mac and I have to say the process went very smoothly and the closing went well also 

ANDREW Y.'s profile image
ANDREW Y. 
on Birdeye

4 years ago

Great from start to finish and super easy too. 

LARRY B.'s profile image
LARRY B. 
on Birdeye

4 years ago

Every person I talked to during the process was professional and courteous 

Traci M.'s profile image
Traci M. 
on Birdeye

4 years ago

Quick, professional, friendly, and easy refinance process through PennyMac. 

JUANITA N.'s profile image
JUANITA N. 
on Birdeye

4 years ago

PennyMac did a great job with my refi. They guided me through step by step and made the process painless. I wouldn’t hesitate to use them again or recommend them to family/friends. 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

I’ve had pennymac for both of my home mortgages and have been very happy with everyone that has helped me through the process. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.