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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,149 reviews
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Octavio G.'s profile image
Octavio G. 
on Birdeye

a year ago

All good. Just one anoying thing that bothered me was that they keeped on sending me the same emails about incomplete documents over and over again when I had sent everything in to the Loan officer. For future reference please be in touch with the clients loan officer for documentation, other than that everyone was very professional. 

Keith H.'s profile image
Keith H. 
on Birdeye

a year ago

Great Service 

Phung P.'s profile image
Phung P. 
on Birdeye

a year ago

This is something new for me and it's a great experience and the team always here to help me. Thank you so much 

Charles M.'s profile image
Charles M. 
on Birdeye

a year ago

Best lender in the country. Even the title company raves about your timeliness and professionalism. 

Monica O.'s profile image
Monica O. 
on Birdeye

a year ago

Good process. 

DARWIN R.'s profile image
DARWIN R. 
on Birdeye

a year ago

Excellent all communication explain correctly since day 1 definitely good people to work with 

Robert P.'s profile image
Robert P. 
on Birdeye

a year ago

We probably weren’t the easiest customers to deal with mainly because of the underwriting department continually requesting the same documents numerous times. Sandra was always professional and maintained her “cool” through the whole ordeal. She is certainly an asset to the Pennymac team. 

Frantz L.'s profile image
Frantz L. 
on Birdeye

a year ago

The refinancing process was done in a timely manner. And the closing was done as promised. 

Stacey L.'s profile image
Stacey L. 
on Birdeye

a year ago

I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,149 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.