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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,223 reviews
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Verna F.'s profile image
Verna F. 
4 months ago

PennyMac was very professional and provided a lot of guidance. Yester and John were perfect representatives. 

Billy H.'s profile image
Billy H. 
4 months ago

You guys were great. 

Joy's profile image
4 months ago

Was told they would be a bit cheaper than my old loan/mortgage. They are not. They said my monthly payment would be $500, then they added $200 in 'taxes' after everything was signed and it was to late to back out. Called to ask why my bill was $700 and they still tried to say that my monthly payment was the $500 I agreed to, with added 'taxes'. If I'm having to may $700 a month, then my monthly payment is, in fact, $700 and not $500. If I had known they were shady like this, I would have simply hung up on them. 

Nicolette L.'s profile image
Nicolette L. 
4 months ago

I was very pleased and satisfied with the service I received from Pennymac 

Joanne M.'s profile image
Joanne M. 
4 months ago

You guys and gals are the best! You kept me informed every step of the way. Thank you for your support, your kindness and your know how. 

Johanny B.'s profile image
Johanny B. 
4 months ago

I loved working with Grace Sparks all the way! She was always so pleasant and so very much patient with some minor hiccups along the way. She always kept me informed in everything going on. One of the best experiences I have had in this process  

Kenneth B.'s profile image
Kenneth B. 
4 months ago

The whole team made the process simple and straightforward. Thank you  

Donald M.'s profile image
Donald M. 
4 months ago

Everything went very smoothly and both the representatives that helped me did an excellent job.....Thanks to both of them 

Terry J.'s profile image
Terry J. 
4 months ago

Great service, very knowledgeable, and professional.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,223 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.