This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I hit a low number on the last question by mistake thinking that 5 was the highest. We are very pleased with our dealings with Pennymac from start to finish.
Business response:
Thank you for the positive review, Lincoln! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I received a lot of unsolicited emails about needing more information to process my loan. I couldn’t tell if they were from you or not. I just ignored them. Always make sure you mark PennyMac so people are for sure.
Business response:
We appreciate your review, Diane. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Great experience
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Very pleased with everything.
Business response:
Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The Penny Mac team was there everytime I had a question they are a Amazing team .
Business response:
Hi Kristina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
You make getting a home equity loan very easy and quick.
Business response:
Hi Lynne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
There was good communication throughout the process
Business response:
Hi Katie - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Profesional , thanks
Business response:
Thank you for the positive review, Noel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Our only issue was with the notary assigned to our loan. Our appointment was for 3 pm. She didn’t get to our house until 4:30. She did let us know she was running a little behind, but not an hour and a half late.
Business response:
We appreciate your review, Brooks. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.