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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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DAVID H.'s profile image
DAVID H. 
5 years ago

Smooth and seamless process that was completed in a timely manner. 

MICHELLE P.'s profile image
MICHELLE P. 
5 years ago

Weekly updates were great. Some misinformation in that I wasn’t initially told I needed a witness at signing—just that a notary would come to my house— so had to scramble to find someone. Process took a long time but that wasn’t PennyMac’s fault. Initially was told didn’t need any documents, then that I needed an insurance document, but then when I called they said I didn’t need one, but then it turned out that I did. Also, was requested for me to upload my W2 and pay stubs even twice. 

Linda G.'s profile image
Linda G. 
5 years ago

No comment, 

Frank K.'s profile image
Frank K. 
5 years ago

The entire process was very very easy, pleasant, and exceeded expectations. Communication was outstanding during the entire process, and we closed much faster than expected. We are very happy with the entire process and everyone with your organization. Thank you again for your efforts. 

MICHAEL C.'s profile image
MICHAEL C. 
5 years ago

Everything was done in a timely manner.communication was good by phone and backed up by email,very personal 

ROEL M.'s profile image
ROEL M. 
5 years ago

Cannot get in touch with loan officers by phone or email directly. Loan officer returns call based on when she gets my message and therefore the calls are random and disruptive to my schedule (ie when I am in meetings etc). Loan documents requested have no explanation or weird titles and I cannot call anyone to verify or ask a question 

GREGORY S.'s profile image
GREGORY S. 
5 years ago

The loan was done in a timely manner. 

Jean L.'s profile image
Jean L. 
5 years ago

Everyone on the team was outstanding!!! A special thank you to Daily! 

JOHN T.'s profile image
JOHN T. 
5 years ago

Everything went smoothly! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.