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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,798 reviews
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Lamngeune S.'s profile image
Lamngeune S. 
on Birdeye

4 years ago

Communication was horrible through out. Some folks helped out but there were so many hurdles and mess ups and delays. 

RONALD D.'s profile image
RONALD D. 
on Birdeye

4 years ago

Service was excellent and responsive. All aspects of the process was handled quickly without difficulty I couldn't find anything that was wrong 

DIBYENDU R.'s profile image
DIBYENDU R. 
on Birdeye

4 years ago

Thanks. 

Dennis M.'s profile image
Dennis M. 
on Birdeye

4 years ago

Everything went very smooth with my refi the only issue we had was in previewing the closing documents prior to closing. 

Jose P.'s profile image
Jose P. 
on Birdeye

4 years ago

I appreciated the speedy response to my questions from the entire PennyMac Team. As a Neuropsychologist, I am accustomed to professional service and treatment. I can confidently say that I was treated very professionally by the entire team and made the refinancing process enjoyable. I will happily recommend PennyMac to friends and colleagues. 

Larry H.'s profile image
Larry H. 
on Birdeye

4 years ago

Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid. 

BRENDAN M.'s profile image
BRENDAN M. 
on Birdeye

4 years ago

Great experience all around 

KARLIN D.'s profile image
KARLIN D. 
on Birdeye

4 years ago

Simple, efficient process from start to finish. 

LADEAN G.'s profile image
LADEAN G. 
on Birdeye

4 years ago

The processors were very through and competant, but the organization seemed overloaded, so the process was not as speedy as it could have been. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.