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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
More engagement from start to finish of the loan process. It was all shambles, there was clear lack of transparency from all involved, starting off with Brandon the loan officer all the way to Brian and the other reps. It was almost as if all everyone cared about was lock the refinance (like a "sale" win) and, after that, there was barely any engagements or transparency. I ended finding issues with closing documents which had inaccuracies, clearly given the total lack of professionalism.
Because our original loan was with Pennymac the refi was painless and done in record time!
The process very easy and communication was great! This was the best experience I have had completing a refinance of my home. Thanks again!!
Very prompt for my refinance.
Tim and James were fantastic!
Pennymac was great! Not only did they get me a better interest rates refinancing but also fixed some things in the original loan which was causing payments to increasingly go up. They have a great team.
It went just as I expected it to do.
N
Second time using penny mac and both times were fantastic! Every step was easy and laid out to get the loan done fast and convenient.
PENNYMAC has a 4.5 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.