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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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Sarah H.'s profile image
Sarah H. 
5 years ago

N/a 

Janice L.'s profile image
Janice L. 
5 years ago

I thought I would get back more money than I have received according to people I talked to. I see on TV advertisements companies that do not charge closing cost, etc. as PennyMac does and interest rate is lower. Also I have had my previous loan with you and now I wonder...was my name correct on the documents as on the closing documents you had my middle initial incorrect (should be I not L). In fact, I would like a new copy of my closing documents with the necessary changes.  

CAROL E.'s profile image
CAROL E. 
5 years ago

Greg always replied very promptly with an abundance of knowledge and so politely. 

John E.'s profile image
John E. 
5 years ago

Process went smoothly 

Charles Kelson J.'s profile image
Charles Kelson J. 
5 years ago

John was great 

Carol A.'s profile image
Carol A. 
5 years ago

It is difficult to communicate through "locked" messages and trying to get hold of the right person in Penny Mac isn't easy, especially in different time zones. It would be nice to have smoother communication.  

MICHAEL Rodriguez S.'s profile image
MICHAEL Rodriguez S. 
5 years ago

The service I received from the loan team was friendly, fast and I surprisingly easier than expected. Thank you 

STEVEN A.'s profile image
STEVEN A. 
5 years ago

From start to finish Penny MAC was a ease to work with. This was by far my best experience purchasing a home. Thank you Jesse and the Penny MAC team. 

MALCOM H.'s profile image
MALCOM H. 
5 years ago

The closing costs ended up more than I expected given that a lot of lenders have 0 costs. This is my fault for not asking more questions! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.