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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,800 reviews
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James G.'s profile image
James G. 
on Birdeye

4 years ago

Everything went fine 

Phillip S.'s profile image
Phillip S. 
on Birdeye

4 years ago

Process was straight forward and courteous, not made unnecessarily complicated like some services these days 

Dale R.'s profile image
Dale R. 
on Birdeye

4 years ago

The loan process was clearly and accurately described to me. I was kept informed at all stages of the process. Deadlines were met and questions answered promptly. 

JOHN N.'s profile image
JOHN N. 
on Birdeye

4 years ago

If I had realized how expensive my closing costs were going to be , I would have taken the extra steps in paperwork that I didn’t need with PennyMac and I would have gone with a local credit union. I paid twice as much for half the work. In my opinion. Too expensive. Despite the good experience with PennyMac, I feel I was charged California rates for a east coast situation. Happy with the service, disappointed with the amount of money on closing costs. 

TYLER M.'s profile image
TYLER M. 
on Birdeye

4 years ago

Smooth process, very easy to work with. 

Krystle H.'s profile image
Krystle H. 
on Birdeye

4 years ago

Our experience was great in using PennyMac for our home loan. 

Jimmy S.'s profile image
Jimmy S. 
on Birdeye

4 years ago

The overall experience was simple and streamlined. I was given information about what to expect and how long the loan process would take. 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

4 years ago

If you are veteran it is easy to refinance your home. 

MARK G.'s profile image
MARK G. 
on Birdeye

4 years ago

Denny was great to work with. For unexplained reasons, the closing was cancelled when the notary was in our house for signing. Also, there was an approximately $370 fee due at closing when we were told there was going to be approximately $370 due to us at signing ... over a $600 swing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.