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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone took there time with us and made sure we understood every step of the process
I was never contacted once, even when documents were needed. I never recieved ab email for them either. I had to call every other day to check status myself and to schedule closing. Huge lack of communication.
I think i was lied to about the rate I was eligible for. I guess trustworthiness is a metric you should survey for, bc I don't feel how the calculations for rates and fees were transparently derived, but I'm too busy to fight. I think those numbers are mostly arbitrary and can change on the whim of the person putting them together.
With the rate environment, the volumes of loans were higher so the process to close took longer. But overall the penny Mac experience was good. The portal was easy to use and the PennyMac loan team were helpful and responsive.
Working with penny mac was fantastic
Had a pleasant experience! Deny was prompt and my refinance went smooth. Thank you so much!
People involved thanks Ruben and Ammie for great service
Both Nathan Jackson and Ammie Mac were more than helpful the re-fi process was extremely easy with the help of these 2 officers. Penny Mac should rest assured they have awsome employees. Any person doing business with Penny Mac can expect great service dealing with either of these people.
Process was very easy, everyone from start to finish was professional and made the whole process easy to understand.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.