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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,800 reviews
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Carlos F.'s profile image
Carlos F. 
on Birdeye

4 years ago

I think PennyMac is a Great Mortgage company, I will gladly continue to do business with them after refinancing my home with them. 

JEFFREY F.'s profile image
JEFFREY F. 
on Birdeye

4 years ago

Mykela was personable, respectful, accurate and efficient. It was a pleasure working with her. 

EDWARD M.'s profile image
EDWARD M. 
on Birdeye

4 years ago

One set of papers I received 4 times. 

TED Meadows S.'s profile image
TED Meadows S. 
on Birdeye

4 years ago

Quick and painless very professional 

John Q.'s profile image
John Q. 
on Birdeye

4 years ago

Everyone talk to me on a personal basis and treated me as a person of interest rather than just a number. 

Jesus M.'s profile image
Jesus M. 
on Birdeye

4 years ago

Many talk a good game but PennyMac delivered. From the first call to closing it all went very sooth. Recommend 100%. 

BRADD B.'s profile image
BRADD B. 
on Birdeye

4 years ago

Very good team, kept us informed & up to date on all transactions taking place. Very smooth & quick process. 

MARCOS M.'s profile image
MARCOS M. 
on Birdeye

4 years ago

While the initial loan officer, Aaron Benavidez, did a good job of answering my question, Mr. Winkler's communications were short and left much to be desired particularly when he didn't provide a follow up when closing would be delayed. All the paperwork was completed and he mentioned to expect a 15 Jun close. The 15th came and went and he didn't communicate requiring me to call and arrange a date myself. 

Jilai W.'s profile image
Jilai W. 
on Birdeye

4 years ago

Refinance was made easy. I didn't need to submit any documents. Closing was fast, the whole process only took under three weeks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.