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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,801 reviews
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CHRISTOPHER N.'s profile image
CHRISTOPHER N. 
on Birdeye

4 years ago

No problems. Everything went as expected 

James R.'s profile image
James R. 
on Birdeye

4 years ago

n/a 

LESLIE F.'s profile image
LESLIE F. 
on Birdeye

4 years ago

My experience was EXCEPTIONAL every step of the process!!!! Everyone was thorough and patient with my questions. I felt genuinely cared about and the process could not have been more simple. I have already recommend Penny MAC to my fiends!!!! You guys have been the absolute BEST!!! Thank you! Thank you! Thank you! 

SHELDON I.'s profile image
SHELDON I. 
on Birdeye

4 years ago

Things went very smoothly from the beginning and throughout the process. Everyone was great to work with. 

GAIL R.'s profile image
GAIL R. 
on Birdeye

4 years ago

My experience with my ReFi to lower my interest rate over the life of my loan went better than expected. The loan closed very quickly and I’m very happy with my results after refinancing only 6 months after purchasing my home. The processor and mortgage Leander did an amazing job 

Idorenyin L.'s profile image
Idorenyin L. 
on Birdeye

4 years ago

Great service 

Jose Delgado C.'s profile image
Jose Delgado C. 
on Birdeye

4 years ago

I’m happy with the experience with PennyMac all the process went very smooth, I had a great experience with my mortgage officer. 

SANTOS Nieto J.'s profile image
SANTOS Nieto J. 
on Birdeye

4 years ago

Great service! I received status of my loan frequently and didn’t have to call for an update. 

David W.'s profile image
David W. 
on Birdeye

4 years ago

No communication. Impossible to get in contact. Rude, uncaring and unhelpful loan processor. I didn’t receive some of the documents that were required to be sent to me. The list goes on... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,801 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.