PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,098 reviews
Select a rating
JASON H.'s profile image
JASON H. 
5 years ago

Fast and easy 

ADAM K.'s profile image
ADAM K. 
5 years ago

Simple process from start to finish. 

CESAR T.'s profile image
CESAR T. 
5 years ago

Emails weren’t answer. I had to make multiple phone calls to get answers and no one was able to help right away. I let them know that my emails weren’t being answer and still continued to be ignored. Loan took way longer to close then I was told. 

Cynthia M.'s profile image
Cynthia M. 
5 years ago

My questions were answered as quickly as possible. Any mistakes were quickly corrected. The process was overall made easy for me. 

James D.'s profile image
James D. 
5 years ago

Everything went smoothly! 

Kimberly B.'s profile image
Kimberly B. 
5 years ago

Process was efficient and staff were professional. Thank you 

LINDSAY O.'s profile image
LINDSAY O. 
5 years ago

My existing loan was with PennyMac so refinancing was simpler than I thought. Thanks! 

MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

All that was required was simple to provide and Gina checked in often to let us know the process was moving along so we always had peace of mind. Even our team working from home were efficient. I have been through many refinances over the years and this was the easiest refinance i've done. Thank you MAC Team. Michael & Christy Smith 

PATRICIA B.'s profile image
PATRICIA B. 
5 years ago

Everyone at Pennymac has been so accurate with info. My Refi closed in about 3 weeks. The lady came out from the title company and she also was very nice and accurate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,098 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.