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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,810 reviews
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LINDSEY G.'s profile image
LINDSEY G. 
on Birdeye

4 years ago

Everything was so smooth from the application process to the execution. 

Madhubalan M.'s profile image
Madhubalan M. 
on Birdeye

4 years ago

Had a great experience. 

PHILLIP D.'s profile image
PHILLIP D. 
on Birdeye

4 years ago

No comment 

KRYSTAL D.'s profile image
KRYSTAL D. 
on Birdeye

4 years ago

Communicated every step of the process and kept me informed. 

Deborah Walker M.'s profile image
Deborah Walker M. 
on Birdeye

4 years ago

Refinancing with PennyMac was a great experience. We had our closing within a month. It was the fastest closing we’ve ever experienced. I would welcome anyone to use PennyMac for your mortgage needs. Thank you PennyMac for all you did to help us close in a timely manner! 

GILBERT Vaquera J.'s profile image
GILBERT Vaquera J. 
on Birdeye

4 years ago

Great service. 

BRANDON B.'s profile image
BRANDON B. 
on Birdeye

4 years ago

- 

DANIEL C.'s profile image
DANIEL C. 
on Birdeye

4 years ago

No one ever told me how long the process would take. I understand that these are unprecedented times, but I would think that you would have some idea of how long the process would take. Also, I got requests for documents that didn't make sense and I had to inquire as to what they were. I realized that a lot of the process may be automated and therefore there may be some bugs in the system requesting documents that need to be cleaned up. 

Colleen H.'s profile image
Colleen H. 
on Birdeye

4 years ago

Great experience, easy closing. Everything went well. Matt was wonderful, explained everything. Miranda was clear and always responded to questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,810 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.