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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,099 reviews
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JAMES HAYES J.'s profile image
JAMES HAYES J. 
5 years ago

The Pennymac Team concept helped to make the experience a good one. If we gould not reach a person, there was an alternate team member that we could speak with that had access to our file and could provide us immediate information on our refinance application. 

Phillip L.'s profile image
Phillip L. 
5 years ago

The refinancing process couldn’t have been easier 

Samuel M.'s profile image
Samuel M. 
5 years ago

Very professional team. There were some small dicrepansis due to I paid the mortgage for the month of June some the numbers didn't really match on the disclosure but at the end is all well. The process went smoothly and faster than I expected, great job PennyMac team .  

Kurtis L.'s profile image
Kurtis L. 
5 years ago

Simple and easy process. 

ARLON N.'s profile image
ARLON N. 
5 years ago

Carlton Blood was there for my elderly parents every step of the way with their VA IRRL loan. The application was done over the phone and they closed within one month. Carlton made sure to notify me with updates along the way. The process the extremely easy. I would recommend Pennymac to anyone who needs mortgage or refinancing loan. 

FRANCISCO C.'s profile image
FRANCISCO C. 
5 years ago

Very fast and easy! 

Marsha P.'s profile image
Marsha P. 
5 years ago

Smooth and efficient process, everyone was respectful, polite and informative when communicating any information. Thank you for your time and service. 

PATRICIA B.'s profile image
PATRICIA B. 
5 years ago

Everyone at Pennymac has been so accurate with info. My Refi closed in about 3 weeks. The lady came out from the title company and she also was very nice and accurate. 

LAQUISHA O.'s profile image
LAQUISHA O. 
5 years ago

I asked questions for clarity that went unanswered. I asked for documentation that I did not receive. I still don't know the exact dollar amount due to me at close or what will happen to my money. I've been advised to continue to pay mortgage under the old loan and don't believe my closing disclosure shows an accurate pay of. I talked to Sara only once and my loan officer stop replying. I understand that we have a world crisis going on but you still have customers to service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,099 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.