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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,810 reviews
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KEITH S.'s profile image
KEITH S. 
on Birdeye

4 years ago

Very easy and good communication was a Key factor! Having someone come to the house was very convenient and helpful! 

WARREN W.'s profile image
WARREN W. 
on Birdeye

4 years ago

Our experience with PennyMac Loan Services was terrific. 

PATRICIA K.'s profile image
PATRICIA K. 
on Birdeye

4 years ago

I know this took longer due to Covid 19. Contacting people was difficult. I feel Penny Mac should have reached out to me years ago and helped us we refinancing I had been paying 7% for many years. I tried previously but you wanted so may charges. So thank you we now have a lower interest. 

James F.'s profile image
James F. 
on Birdeye

4 years ago

Clear communication. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

After loan was approved PennyMac kept asking me for more information and loan took to long to close. 

John P.'s profile image
John P. 
on Birdeye

4 years ago

Everyone from start to finish made this experience seamless. All the reps I spoke with were on the same page and responded quickly to any questions. Thank you Raveena and PennyMac !!! 

CORTNEY K.'s profile image
CORTNEY K. 
on Birdeye

4 years ago

Max was great. The process was a lot more lengthy then it should have been to no fault of his. My first loan officer before him didn't do his diligence. Max took over and worked as hard as he could to make things go as quick and smoothly as possible and I appreciate it. 

Theobaldo G.'s profile image
Theobaldo G. 
on Birdeye

4 years ago

since the start with Karen Flores untin the end with Molly Christmas all the the process run smooth and easy. I glad to take the decision to make this with PennyMac 

Jonathan L.'s profile image
Jonathan L. 
on Birdeye

4 years ago

Thank you!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,810 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.