PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
Select a rating
JAY M.'s profile image
JAY M. 
5 years ago

Dealing with Norma was fantastic. She was pleasant to deal with and on top of our file. I was less pleased with underwriting. Since our loan is already with Penny Mac, I'm suprised things did not go smoother. They really made it much more difficult due to my being self-employed. I understand that bank statements are needed, but it was over the top. They wanted updated statements and then statements that had my company name (which no one uses, as I am a sole practictioner). 

GARY C.'s profile image
GARY C. 
5 years ago

. 

KEITH L.'s profile image
KEITH L. 
5 years ago

Easy process. Could tell I was working with professionals! 

Patrick P.'s profile image
Patrick P. 
5 years ago

The entire process went smoothly and swiftly in spite of all of the issues of dealing the Pandemic. Xavier, did a wonderful and professional job. As a retired veteran of the Armed forces I highly recommend him as a hard working, caring, and professional gentleman to handle any situation that arises throughout the home loan process. "Thank You For Your Service". 

LISA G.'s profile image
LISA G. 
5 years ago

Everyone was helpful and answered all questions quickly. 

TAYLOR B.'s profile image
TAYLOR B. 
5 years ago

Great service and timely closing 

Ronald J.'s profile image
Ronald J. 
5 years ago

They did a good job with my loan and very quick I'm very happy thank you 

MARC A.'s profile image
MARC A. 
5 years ago

Great experience! 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
5 years ago

The ease of the entire process made it great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.