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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,810 reviews
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Tyree Foxworth S.'s profile image
Tyree Foxworth S. 
on Birdeye

4 years ago

Pennymac is highly recommended for home buyers. Great interests rates, and very friendly, and highly knowledgeable staff. They made me feel like family. 5 stars 

Henry T.'s profile image
Henry T. 
on Birdeye

4 years ago

Sarahi Guevara and her TEAM were AWESOME! EVERYTHING WAS DONE HAS PLAN. SARAHI RETURNED MY CALLS IN A TIMELY FASHION. AND SHE ANSWERED ALL OF QUESTIONS. MR. PENISON WAS GREAT AS WELL SARAHI GUEVARA, IS A PROFESSIONAL ASSET TO HIS COMPANY 👍😀  

William K.'s profile image
William K. 
on Birdeye

4 years ago

Fast and easy l didn’t have to do anything. Doing the closing at is convenient. 

KENNETH A.'s profile image
KENNETH A. 
on Birdeye

4 years ago

Great job.... 

Stacey H.'s profile image
Stacey H. 
on Birdeye

4 years ago

Always kept me informed!!! 

Onika J.'s profile image
Onika J. 
on Birdeye

4 years ago

Terrible customer service from Brittany Claypool, Ronald O’Neal and Bryan Devore. I left voicemails and sent emails with no reply. I only got answers to my questions if I called customer service. After closing I learned my homeowners insurance had not been paid. I had to pay out of pocket to keep my policy from expiring. This is by far the worst customer service I have ever received. I totally felt like no one cared. Not a good feeling and I will never forget how I felt as a customer. 

Troy B.'s profile image
Troy B. 
on Birdeye

4 years ago

GREAT SERVICE 

LAURIE N.'s profile image
LAURIE N. 
on Birdeye

4 years ago

The whole process was clearly communicated. I also appreciated being able to sign at home with a mobile notary.  

Kenneth P.'s profile image
Kenneth P. 
on Birdeye

4 years ago

Easy process, just a lot of info needed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,810 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.