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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for assisting my wife and I in our refinancing although it did not close when expected we were accurately and thoroughly communicated every step of the way
i liked the weekly calls to update me on the process. Would like to have known if there were any changes to the rate + or - after the process started.
Excellent performance and service by PennyMac, their employees, and their associates. Five Star.
Everything was great thank you
Mr Drew Schmelig is fantastic. Very professional and a pleasere working with him. Sergio Villarreal
My closing was cancelled without communicating with me. I waited from 10 am until 4 pm and no one called me nor email me o let me know about the appoint emt cancellation. I called the Notary and that is when he told me about the cancellation. Then, there was a whole mix-up about the closing cost. I went from no closing cost to 7,000 to 7.00 to a refund. What a headache!!!
Superb handling of the entire process. Painless!
Thank You
Initial approval had me saving $115/month and getting $200+ at closing. These figures were supposed to be "locked in". When given the closing disclosure, the amounts had changed to saving $55/month and getting $330 at closing. Explanation was my property taxes had doubled. Final documents had me saving $50/month and owing $54 at closing. Very disappointing to not get the "locked in" figures initially promised. BAIT AND SWITCH?!?
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,810 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.