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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,811 reviews
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ZANE P.'s profile image
ZANE P. 
on Birdeye

4 years ago

The refinance was very easy and great customer service. 

STEVE C.'s profile image
STEVE C. 
on Birdeye

4 years ago

Better communication with client and loan processor in terms of responding to emails and phone calls promptly. Have a better customer service skills and knowledge when it comes to answering questions regarding loan. 

MATTHEW L.'s profile image
MATTHEW L. 
on Birdeye

4 years ago

You guys were awesome! thanks again :) 

IAN H.'s profile image
IAN H. 
on Birdeye

4 years ago

She was very helpful and kept me at ease. 

ROY Atterberry J.'s profile image
ROY Atterberry J. 
on Birdeye

4 years ago

Have none 

Gordon D.'s profile image
Gordon D. 
on Birdeye

4 years ago

Frustrating to have your closing delayed by 5 days, they gave us a ridiculous answers. The amount of the check to be written to them wasn’t given to us till 5 min before signing.  

Wayne R.'s profile image
Wayne R. 
on Birdeye

4 years ago

My refinance when smooth. 

JEFFREY W.'s profile image
JEFFREY W. 
on Birdeye

4 years ago

They got us a great interest rate and barely had to bring any money to the closing. The notary coming to our home at a convenient time for us was key in getting this done. 

DAVID R.'s profile image
DAVID R. 
on Birdeye

4 years ago

Tracy was very timely with updates and my loan was able to close sooner than anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,811 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.