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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
When the first set of closing docs was presented it had errors. I sent an email back which was never responded to. So i called in numerous times to try to get this cleared up. It took 4+ calls to get straightened out. And each time I was told the docs would be updated right away and I would get a new email to esign them. That didn't happen as described. Which took more times I had to call in. It was a bit stressful to say the least.
Our closing was delayed a week because one of the documents needed to be signed by my husband, but other than that, it was a smooth and easy process.
I think Brian Mitchell did a great job. I didn’t like the other people I spoke with when Brian wasn’t available. But I liked working with Mr. Mitchell.
It was a great pleasure to work with the team at Penny Mac! Thank you again.
The process was nearly effortless. I was properly guided through every step. All I had to do was wait.
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MY WIFE AND I FEEL THAT THE PENNYMAC TEAM DID A GREAT JOB ( from the beginning to the end/ we must say job well done) The Taylor's
Mykela was excellent.
Nick was very helpful and extremely prompt in returning my calls with the answers I needed
PENNYMAC has a 4.5 star rating with 48,811 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.