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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was given a different number at the end of the process, it wasn’t clear at the beginning
Whole process was surprisingly fast. Website was very informative giving you the documents needed, how to upload it and the current status of process. Email response was slow but maybe that had tondo with time difference btn east and west coast. Overall, great and awesome experience. Thanks
Thank you for your service! I love that you are there from the first payment to the last payment! You never sell my loan!
Marley stopped answering emails or returning any of my calls. Very unprofessional. If I had any questions I had to back to my loan processor for help because she stop responding. John Farley was very helpful and took time to answer any questions I had.
Easy and quick process with feedback along the way
Great experience all around.
I had a challenging time communicating with Jason. Until, today I am still waiting on a reply for questions I asked a month ago. My closing date changed twice, do to the same error in closing documents.
PennyMac made it painless.
Robert Gillespie and Billy Manapat were outstanding. Great communication and had my best interest at hand. Great customer service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,811 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.