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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Awesome Team
Ease of online tools Weekly updates from Norma allowed me to know what to expect
The specialist, Norma who helped me was courteous and professional and always called me when she said she would. Everything was done in a timely manner. Thank you!
The process was timely, accurate, efficient, and smooth.
don't want to say anymore
The “Mac team” is a joke I Would call for information and speak to someone new every time, they would tell me they will message my loan officer and no one ever gets back to me. This was a reoccurring ordeal I experienced. It was nearly impossible to get in contact with The people assigned to me. I sent many email that were never responded to. I left many unanswered voicemails. Towards the end I found myself having to be called daily just to speak with some one who could tell me what was going on
several issues. none of my request for preview of documents were honored. the fees were too high. I had to request explanation of fees several times before the action was communicated. my email responses were not made in a timely manor. the closing cost on a $248k refinance I feel were too high. and the list goes on............
experience was fast and simple. easiest refi I have done. was kept well informed of what was going on and the timeline of what to expect, Very happy with the experience
No thx
PENNYMAC has a 4.5 star rating with 48,813 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.