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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,813 reviews
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Theresa H.'s profile image
Theresa H. 
on Birdeye

4 years ago

The loan process went smoothly. Great company to do business with. 

CRISTINA S.'s profile image
CRISTINA S. 
on Birdeye

4 years ago

Andrew is very quick to respond to my questions. He knows exactly the subject matter. 

Allen P.'s profile image
Allen P. 
on Birdeye

4 years ago

No comments. 

Angie G.'s profile image
Angie G. 
on Birdeye

4 years ago

The process was a bit confusing but it all turned out well in the end. Brian took care to make sure it finally closed after some missteps. 

Laura M.'s profile image
Laura M. 
on Birdeye

4 years ago

Communication is very good with PennyMac with one exception. When the request for payoff letter is sent out they send several copies. The wording in these letters are threatening in nature and put me off. I had to call my loan officer and ask why they were sending me a threatening letter when I was refinancing with them. He apologized but could only state that it was just how the letters are worded. Other than that the process was mostly painless. 

Melidenise Q.'s profile image
Melidenise Q. 
on Birdeye

4 years ago

It was good experience 

Steven F.'s profile image
Steven F. 
on Birdeye

4 years ago

Fast and easy process with a great rate. Very upfront about what they were able to do, and not do in regards to my needs. Highly recommend PennyMac for VA refinance or new loan. 

Trevin H.'s profile image
Trevin H. 
on Birdeye

4 years ago

Overall everything went quickly and smoothly and there were no surprises. 

Andrew N.'s profile image
Andrew N. 
on Birdeye

4 years ago

Panless and easy, even with all the covid stuff going on. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.